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Thursday, June 15 • 11:30am - 12:00pm
Analyzing Medical Discourse to Assess the Establishment of 'Rapport' Between a Physician and His Patients

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This study examines the communication styles that affect the quality of medical discourse, specifically the building of ?rapport? (a mutually trusting relationship) between a healthcare professional and patients at a dizziness outpatient clinic. The transcribed data was analyzed qualitatively and quantitatively using politeness theory and the Roter interaction analysis system.


Rieko Matsuoka

Teikyo University

Gregory Poole

Doshisha University

Thursday June 15, 2017 11:30am - 12:00pm
Asia Room